Returns & Exchanges
At Dreamville, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags attached. If your purchase doesn't fit your dream aesthetic, our simple exchange process ensures you find the perfect piece.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are intact, and secure the prepaid shipping label provided via email.
Drop Off the Shipment
Take your package to the nearest authorized carrier location; we will track the journey back to our warehouse to keep you updated.
Receive Your Refund
Once our quality team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing